Terms and Conditions:

Please check Terms and Conditions on your emails as they are subject to change, especially with changing COVID circumstances.

Terms and Conditions
Bookings
Bookings will be considered provisional until a non-refundable deposit of 20% of the full price is received, or the full amount if booked within 6 weeks of arrival. If more than 6 weeks prior to arrival, provisional bookings will be held for one week. When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us.  A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by email.  You will then become responsible for the full price.  The contract is with the person making the booking.  Bookings for third parties will not be accepted without prior agreement.  We reserve the right to refuse any booking if we deem it appropriate to do so.
 
Payment of Balance
The balance of the rent is due 6 weeks before the beginning of the holiday.  Full payment is required immediately for bookings made 6 weeks or less before the beginning of the holiday.
 
***Payment during Covid-19***
Please note that we still require the balance to be paid 6 weeks before the beginning of the holiday, however, if the booking is cancelled (please see below) guests due to arrive during restrictions will be offered a full refund.
 
Terms
Bookings are for the cottages as described.  Bookings are from 4pm on day of arrival until 10am on day of departure.  Cottages may not be occupied by more than the maximum number of people stated. Upon departure, everything must be left in a clean and tidy condition. Bed linen, towels, tea towels and reasonable use of electricity are included in the cost, and an initial supply of fuel for the wood burner (additional supplies available to purchase). Please inform us immediately of any damage, breakages or problems so that replacements and repairs can be carried out as soon as possible.  All damages must be paid for.
 
***Additional terms during Covid-19 restrictions***
Please note that measures will be in place to protect guests from Covid-19 as per advice from the Scottish Government, ASSC or VisitScotland. A strict cleaning protocol will be in place. This may mean that some items are removed, such as books, leaflets, throws etc.  Every cottage is self-contained and has their own front door entry.  Guests are expected to adhere to Scottish Government guidelines when visiting. Additional terms may be added in line with policies and procedure, as they are announced.
 
Cancellation
If written notice is received of a cancellation more than 6 weeks before commencement of the holiday, you will not be liable to pay any outstanding balance.  If a holiday is cancelled within 6 weeks of the beginning of the holiday, you will be liable to pay the full balance unless we are able to re-let the property.  Please let us know as soon as possible of any cancellation, by email to info@lochseilcottages.co.uk. We recommend you take out holiday cancellation insurance.
 
***Cancellation during Covid-19 restrictions*** 
Bookings taken for 2020/21 dates are subject to review.  If, as the date approaches, we believe that your visit would be contrary to advice from the Scottish Government or be a risk to the safety of our local community we reserve the right to cancel your booking. In turn, if circumstances change for a guest, they are able to cancel or postpone their booking without additional charges.  Changes should be made at least 5 days before arrival date. A full refund will be given of any monies paid whether the booking is cancelled by Loch Seil Cottages, or the guest.
 
Availability
Should the cottage become unavailable to let due to circumstances beyond our control, we will refund any sums paid but you will have no claim against us.
 
Vehicles
Parking is available and it is possible to park close to your door.  Rowan Cottage and Barn Cottage allow for 2 cars each and Seil Cottage has one space available. If you plan to bring a vehicle larger than a car (or something in tow) please let us know when you book so we can check we have space. Any vehicles are left at the owners’ risk.
 
Dogs
Two well-behaved dogs are welcome in Barn Cottage and Rowan Cottage, and one in Seil Cottage, at an additional charge of £20 per dog per booking. Dogs are not permitted in the bedrooms or on the furniture and may not be left unattended in the cottage or on the grounds.  Guests are responsible for cleaning up behind their pets both inside and outside.  Dogs must always be kept under control, avoiding livestock and on a short lead in the surrounding fields. We ask that guests avoid walking in the fields between March and May. Although gardens are enclosed, they may not be secure for all dogs. Owners are solely responsible for the safety of their dogs during their stay.  Please bring your own dog bed. We highly recommend preventative tick treatment before your visit.
 
No Smoking
Loch Seil Cottages operates a No Smoking policy throughout.
 
Internet Usage Policy
Wi-Fi Broadband is available free of charge but is subject to the following:
 
You agree to use the internet responsibly and not to access illegal or offensive websites. You undertake to us that you will behave in a lawful, honest and proper manner when accessing the services.  We may terminate your use of the service at any time without notice if we become aware of any behaviour that has a negative effect on our equipment or network or the use by other guests of our equipment or network or the internet in general, or which damages or has the potential to damage our reputation.
Parents are responsible for supervising their children's use of the internet.
We reserve the right to monitor the performance of our network and the use of it by our guests.
We will endeavour to provide the service uninterrupted but reserve the right to withdraw the service if necessary, and to change the log in or password as necessary.
We will not be held liable for any loss or damage to information or equipment as a result of use of the service provided.
You will indemnify us against all and any claims arising from any breach of this agreement by you and against any claims or legal proceedings arising from your use of the service which are brought or threatened against us by another person.
 
By logging in, you are deemed to have agreed to these terms and conditions.  Details of how to connect to the internet will be made available on arrival.
 
Please note that we do not have fast broadband speeds.
 
This should be enough for emails, social networking and regular web browsing.  Heavy usage of the internet such as downloading music & films, watching catch-up TV or using Skype may not be possible.